CONTROLLING

Source :http://www.gotabout.info/importance-controlling-business/

Definitions :

-“Managerial control implies the measurement of accomplishment against the standard and the correction of deviations to assure attainment of objectives according to plans”. Koontz And O’Donnell

-“Control is the process of bringing about conformity of performance with planned action.” Dale Henning


Importance :

-Accomplishing organisational goals
  (Finding out deviations and taking corrective measures)

Source:https://accountlearning.com/control-in-management-characteristics-prerequisites-steps-in-controlling/

-Judging accuracy of standards
  (Helps in reviewing and revising the standards according to the changes in environment)

Source : http://www.yourarticlelibrary.com/organization/the-importance-and-limitations-of-controlling-organization-management/8738

-Making efficient use of resources
  (Checks the working of employees at each and every stage of operations.Hence results in minimum      wastage or spoilage of resources.)
-Improving employee motivation
  (Evaluation of performance and consequent rewards in the form of increment, bonus, promotion           making the employees to put their best efforts.)
-Ensuring order and discipline
 (Close check on the activities of the employees helps in reducing the dishonest behaviour of the            employees.)
-Facilitating coordination in action
  (Providing a common direction to the all the activities of different departments and efforts of               individuals.)

Source : http://www.yourarticlelibrary.com/management/controlling-process-notes-on-controlling-process-organization-management/8730

Limitations :

-Difficulty in setting qualitative standards
 (Very difficult to compare the actual performance with the predetermined standards, if these standards are not expressed in quantitative terms such as job satifaction and employee behaviour.)
-No control on external factors
(An organization fails to have control on external factors like technological changes, competition, government policies, changes in taste of consumers etc.)
-Resistance from employees
(They consider the control systems as curbs on their freedom. For example, surveillance through closed circuit television (CCTV).)
-Costly affair
(Involves a lot of expenditure, time and effort, thus it is a costly affair.The cost must not exceed the benefits expected.)


Source : http://www.businessmanagementideas.com/advertisement/controlling-its-definition-importance-and-limitations-management-functions/2399