Designing Jobs:
Job design is the determination of an individual’s work-related responsibilities. The most common form is job specialization. Because of various drawbacks to job specialization, managers have experimented with job rotation, job enlargement, job enrichment, the job characteristics approach, and work teams as alternatives.
Grouping Jobs:
After jobs are designed, they are grouped into departments. The most common bases for departmentalization are function, product, customer, and location. Each has its own unique advantages and disadvantages. Large organizations employ multiple bases of departmentalization at different levels.
Establishing Reporting Relationships:
Establishing reporting relationships starts with clarifying the chain of command. The span of management partially dictates whether the organization is relatively tall or flat. In recent years there has been a trend toward flatter organizations. Several situational factors influence the ideal span.
Distributing Authority:
Distributing authority starts with delegation. Delegation is the process by which the manager assigns a portion of his or her total workload to others. Systematic delegation throughout the organization is decentralization. Centralization involves keeping power and authority at the top of the organization. Several factors influence the appropriate degree of decentralization.
Coordinating Activities:
Coordination is the process of linking the activities of the various departments of the organization. Pooled, sequential, or reciprocal interdependence among departments is a primary reason for coordination. Managers can draw on several techniques to help achieve coordination.
Differentiating Between Positions:
A line position is a position in the direct chain of command that is responsible for the achievement of an organization’s goals. In contrast, a staff position provides expertise, advice, and support for line positions. Administrative intensity is the degree to which managerial positions are concentrated in staff positions.
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