INFLUENCING MANAGEMENT

Source 

Influencing. It is one of the great element to be considered in making sure that one can confidently point others to do something without any aggresive force towards them. However, this skills is like a craftsman which need time and practice to be done.

Meanwhile, this skill falls into 3 sub-elements. They are: assertiveness, interpersonal and interactive. Let's discuss more on these.

Interaction 

■convincing people to help you influence       others

■resolving conflicts and agreements among others

■building consensus

■taking initiative to show others how to do things

■negotiating

■willingness to ask others for favour

■willingness to do favours for others

 Interpersonal

■being friendly and sociable with strangers

■showing genuine interest with others

■having insight into what others value

■being sensitive to others feelings

■building rapport and trust

■building close relationship

■supporting and encouraging others

Assertiveness

■asserting
■persisting
■behaving self-confidently
■behaving authoratively
■using a compelling tone of voice
■using assertive non-verbal
■using authority without appearing heavy handed